Litigation Partner Patrick Richard Quoted In Law360 On Client Intake

Nossaman Litigation Practice Group Partner Patrick Richard was quoted in the Law360 story When You Should Say ‘No Thanks’ To A Prospective Client. The story provided an overview of how lawyers should be selective when choosing the clients they work with. Clients with problems are different than problem clients, said Mr. Richard. Problem clients are almost always a failure of proper intake considerations, especially in litigation matters. He also commented that lawyers should always remember to exhibit empathy for clients given the matters are sometimes personal and evoke emotional responses. "I generally have a high level of empathy for clients faced with daunting litigation problems," he said.