Senior Infrastructure Engineer (All Offices)

We are seeking an experienced Senior Infrastructure Engineer to contribute to the stability, integrity and efficient operation of the Firm’s enterprise systems and networks. Candidates for this position must have strong working knowledge of Microsoft products and datacenter technologies. The Senior Infrastructure Engineer is part of the IT Infrastructure Department that supports all Firm offices and co-location facilities. This position can be hybrid remote or fully remote, with a strong preference in the cities of the Firm’s offices, and reports to the IT Infrastructure Manager.

The salary range for the position of Senior Infrastructure Engineer at Nossaman is $130,000 to $150,000 annually. The successful candidate’s salary for this position is reasonably expected to be set within this range. However, actual compensation will depend on a variety of factors, including, without limitation, the candidate’s qualifications and experience.

Key Duties & Responsibilities:

Research and recommend enhancements to the system to better serve the needs of the Firm. Evaluate and implement cloud, application and infrastructure technologies
Independently manage projects and tasks
Manage and execute complex technology transitions such as migrating services from on-prem to cloud, transitioning services from one application to another, major product upgrades, network upgrades, storage replacements, etc.
Manage key security functions and systems, include the complete Crowdstrike suite and identity management systems. Serve as an escalation point for the firm’s multiple 24/7/365 external SOC services
Assist the IT Support team with management of Windows workstation and server environment, including application integrations, group policies, Microsoft 365, Intune, SCCM, PatchMyPC, etc.
Serve as an administrator for email systems (Exchange Online, Mimecast, Proofpoint)
Assist with maintenance of network infrastructure, including LAN, WAN, WLAN, SD-WAN and internet connections (Palo Alto, Cisco, Meraki, etc.)
Assist with maintenance of virtualized Windows Server datacenter infrastructure
Manage consultant and vendor resources and initiatives
Serve as a 3rd tier escalation point for system operational issues and provide quality customer service to all of the Firm’s staff
Utilize and provide service for ticketing and project management applications, such as FreshService, Asana, or Service now
Create and maintain updated documentation as it relates to system configuration, mapping, processes and service records
Other duties and projects as assigned

Experience & Qualifications:

Bachelor’s degree, or equivalent experience, is required
Industry certifications desirable
7+ years’ experience with MS Active Directory, Entra/AzureAD
7+ years’ experience with Windows Server
7+ years’ experience with server virtualization including deploying VMs
7+ years’ experience with server datacenter hardware or colocation facility
7+ years’ experience with enterprise storage technologies
1+ years’ experience in Microsoft SCCM or equivalent desktop and patch management experience
3+ years’ experience with Networking – Firewalls, Switching, WAN, MPLS, SD-WAN
3+ years’ experience with Citrix or other VDI technologies
Prior experience and working knowledge of networking and cloud infrastructure is a strong plus
Experience writing Powershell scripts is a strong plus
Strong initiative, proactive thinking and time management skills
Self-starter with excellent problem-solving skills
Proven project management skills, with the ability to manage concurrent projects with time sensitive deadlines
Strong written and verbal communication skills.
Proven experience supporting large number of end users (200+)
Demonstrated excellent customer service skills
Prior experience supporting law firm or legal environment preferred
Ability to travel domestically occasionally as needed
Available to work flexible hours as needed

The successful candidate must be proactive, customer service oriented, energetic and reliable. As with all Firm positions, impeccable integrity, excellent judgment and sensitivity to others are essential. Enthusiasm, diverse interests and a good sense of humor are also useful and appreciated.

Nossaman offers a competitive salary and generous benefits package. Qualified candidates are invited to apply online by submitting a cover letter, resume and salary requirements.

Nossaman is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, genetic information, protected veteran status, marital status, sexual orientation, gender identity, gender expression, disability status or any other category protected by local, state or federal law. This policy applies to all aspects of Nossaman’s employment lifecycle including recruitment, placement, promotion, transfer, compensation, benefits, social and recreational activities.

Nossaman LLP is a Fair Chance employer and will consider qualified applicants with arrest or conviction records for employment. Applicants will not be asked to provide information about any criminal history until a conditional offer of employment is extended. Employees at Nossaman have access to highly sensitive, confidential and valuable information of clients and others, and certain criminal history may pose a significant risk to the Firm’s business operations and reputation. Agency submissions by invitation only. Unsolicited submissions will not be accepted.

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